Everything at a glance – Krones documents

In this section, you will find your relevant documents, such as the KRONES General Data Processing Addendum (GDPA) and the Technical and Organizational Measures (TOM'S) for reference.
You can view or print these at any time on your computer via the download link.

Krones Documents

General Data Processing Addendum (GDPA)

The protection of personal data as well as information and information processing systems is of central importance to KRONES. When it comes to data protection, the EU General Data Protection Regulation (GDPR) serves as our most important normative basis. Its requirements are reflected in the Group's central data protection policy and supplemented by additional local regulations in the respective countries.

Version: 01/03/2021 – download here
Current version 01/06/2023

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General Terms & Conditions of Performance, Sale and Delivery

General Terms & Conditions of Performance, Sale and Delivery

In our General Terms and Conditions, you will find the contractual terms that Krones AG uniformly applies to all its customers. These terms govern important aspects such as payment modalities, delivery conditions, liability, and return rights, in order to ensure clarity and transparency in contract formation. By agreeing to the General Terms and Conditions, you accept these rules as a binding part of the contract.

Current version 01/07/2025

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Remote Service Safety Requirements

Remote Service Safety Requirements

In order to ensure that the remote service can be carried out smoothly and without complications, we would like to draw your attention to certain conditions that are necessary for the safe execution of the remote operation on your machines. During a remote service session, the safety guidelines and the obligation to maintain supervision, as outlined in the “Remote Service Safety Information Sheet,” must be strictly observed and followed by the client.

Current version 01/07/2025

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Krones Documents

Technical and Organizational Security Measures (TOM'S)

Extensive technical and organizational measures are used and continuously improved to protect your personal data. These fulfill the requirements according to Article 32 GDPR in conjunction with § 64 Federal Data Protection Act (BDSG) and § 78a Social Security Code (SGB X) and are implemented as follows.

Version: 01/03/2021 – download here
Current version 01/06/2023

View and download the current version
 

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Krones Documents

Approved Subprocessors

To ensure the best service for our customers and to promote internal operations, the Krones Group works with selected subprocessors for specific activities or IT services. The selection of subprocessors follows an evaluation process based on information security and data protection requirements. Specific data protection and confidentiality agreements are mandatory and form the basis for such cooperation. Regular audits ensure proper operation and compliance with contractual agreements.

Version: 01/03/2021 – download here
Current version 01/06/2023

View and download the current version
 

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Function Descriptions Digital Services

Functional Descriptions Digital Services

For detailed information on our Digital Services, we offer the functional descriptions for download below. They provide a brief introduction to the respective service and describe the full range of functions in detail.
Version: 01/04/2024

Please note: A password is required to download the documents. The current password can be found in your LCS contract.

Download Advanced Analytics
 

Download Integrated Analytics
 

Download Shopfloor Guidance
 

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Krones Documents

KRONES specifications

Customer objects

In order to achieve the agreed requirements for quality, output and efficiency, compliance with KRONES specifications for the raw materials intended for processing (e.g. labels, containers, caps, packs) is assumed.
Version: 29/11/2024

You can download the following specifications by clicking on the respective language abbreviation:

Preforms DE EN FR ES PT IT RU ZH
Container DE EN FR ES PT IT RU ZH
Labels DE EN FR ES PT IT RU ZH
Date/coding device DE EN FR ES PT IT RU ZH
Caps DE EN FR ES PT IT RU ZH
Layer pads DE EN FR ES PT IT RU ZH
Films (shrink film) DE EN FR ES PT IT RU ZH
Films (stretch film for film wrapper) DE EN FR ES PT IT RU ZH
Shrink-wrapped pack DE EN FR ES PT IT RU ZH
Handle (inline handle applicator) DE EN FR ES PT IT RU ZH
Handle (external handle applicator) DE EN FR ES PT IT RU
Cardboard packaging DE EN FR ES PT IT RU ZH
Crate DE EN FR ES PT IT RU ZH
New container stack DE EN FR ES PT IT RU ZH

KRONES FAT (Factory Acceptance Test) specification

Certain requirements must be met if machine acceptance is to be organised and carried out efficiently.
The following documents include comprehensive information about the basic conditions, the procedure and the corresponding inspection content that are applied during the acceptance.
Version: 04/06/2025

FAT specification DE EN FR ES PT IT RU ZH

Further specifications

Released conveyor lubricants DE EN FR ES PT IT RU ZH

DE: German

EN: English

FR: French

ES: Spanish

PT: Portuguese

IT: Italian

RU: Russian

ZH: Chinese

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